Start a return using the link below or via ‘My Account’. Orders for Northern Ireland and AB postcodes will take an extra day to arrive. UK orders within 28 days of receipt. Dorothy Perkins also sell Lingerie, Shoes and Accessories. Pack up your return in its original packaging and remember to enclose your completed Dorothy Perkins returns form, then attach the returns label to the outside of your parcel. Start a return using the link below or via 'My Account’. Your order will be ready to collect from a ParcelShop before 6pm the next day. Track Your Order You can track your order by either using the link in your confirmation email or by going to www.dpd.co.uk - entering your tracking number (this can be found in your confirmation email) in the space provided.If you have lost your tracking number, simply log in to your account, select the order and click on the tracking number link. You can call Dorothy Perkins at +44 844 984 0261 phone number, fill out a contact form on their website www.dorothyperkins.com, or write a letter to Dorothy Perkins, 70 Berners Street, London, England, W1T 3NL, United Kingdom. Simply repack your item(s) along with a dispatch note (which you will find in your parcel). I contacted Customer Care but had refusal with suggestion that full order should be retuned before lockdown. Attach it to your parcel, take it to your nearest InPost Locker and follow the on-screen instructions to scan the barcode and return the parcel. What will happen if my return is rejected? Attach the label to your parcel and place in the returns drop box or hand over to an Asda colleague (QR code can only be used once.). UK orders within 28 days of receipt. -Items purchased in the UK (GB sterling) cannot be refunded in the Republic of Ireland. 14 January at 4:34PM edited 30 November -1 at 12:00AM in Consumer Rights. Others. Orders can be collected from Outfit stores or Dorothy Perkins concessions in department stores. This is the fastest way to exchange your item(s) or receive a refund. What is your exchange policy? If you make a payment with a Gift Card and another method of payment the Gift Card will be credited first and any remaining balance credited to the other method of payment. I managed return only part of the order before lockdown, then when Dorothy Perkind reopened few months later I wasn't able to return rest of the order, as 45 days passed. If you would like to return your item(s), please visit our returns portal here  (you will need your order number ready). We first opened our doors in 1909 and shook things up with our five-shilling blouses. Toggle Nav. Fallen in love with something at DP? From casual to occasion wear, discover gorgeous designs in Tall, Petite and Curve fits. 6 replies 747 views HalliePup Forumite. Shop womens dresses, tops, shoes, coats, petite clothing, and more in sizes 6-22 today! Refunds are processed within 10 days* of posting your return. We will welcome returns from the Republic of Ireland up to 45 days after purchase. Discover the latest high street fashion online at Dorothy Perkins. -Items paid using Klarna or items marked * or ** can only be returned by post. 7. Additional InformationA safe place or a neighbour can be specified in the checkout where the courier can leave your parcel if you are not home.During busy periods the cut-off time for next day delivery may be earlier. Collect your parcel from 4,500+ locations across the UK. Burton Menswear London - Shop New Season Menswear >. 4. Find out how to return a parcel quickly and easily with Hermes. What if my item is damaged, defective, or incorrect? Www.dorothyperkins.com Returns. You can click ‘View Order’ to see the order details including your billing address, delivery address, payment method etc.Also, the name of your purchased product(s), quantity, price, points spent and the grand total amount. How do I contact Customer Care? Please be informed that our Customer Care operating hours are Monday to Friday, from 9.00 am till 6.00 pm. FREE delivery automatically applied at checkout when you spend over £30 in a single order. All Rights Reserved. Fallen in love with something at DP? Additional InformationUnfortunately this service is not currently available in the Channel Islands.During sale or other busy periods deliveries may take longer. 3. Help; Orders and Returns; To GENERATE YOUR RETURN, log in to our returns portal OR visit ‘My Account’ then ‘My Orders’. For the latest information about our stores, delivery and returns please visit our FAQ pages. -Please bring your dispatch note as proof of purchase and the card that was used to purchase the online order. Can I change/ cancel my order? With over 1000 InPost Lockers available nationwide, they are accessible 24/7, secure, and completely contact-free. Search. International purchases can only be returned by post, at your own cost.Unfortunately our stores outside of the UK and Republic of Ireland currently do not offer refunds or exchanges on any items purchased online. . Delivered within 4 working days for UK Mainland, Order by 9pm Sunday to Friday, or 4pm on Saturdays for Next Day UK Mainland Delivery, 3-7 working days. Fears of Arcadia's collapse are said to … If you would like to return your item/s, please visit our returns portal here.Proof of PostagePlease ensure you obtain a receipt and retain it for your reference.RefundsRefunds are processed within 10 days* of posting your return. 3. Shop the latest fashion online at Dorothy Perkins. Choose from the latest on trend dresses, shoes, coats, petite clothing and more in sizes 34-42. Select ‘Collect From Store’ at checkout and enter your town/postcode to find your nearest participating store.2.Your estimated delivery date will be indicated on the Store Finder page at checkout.3.You will be notified by e-mail when your order arrives and is ready to collect.4.Collect from store. Please note it may take 2-3 days for the refund to appear in your account. Calls are charged at local rate. SIGN UP NOW TO GET $20 OFF YOUR FIRST ORDER AND ENJOY FREE RETURNS WITH FREE DELIVERY WITH MIN SPEND $60 END OF SEASON SALE: EXTRA 40% OFF STOREWIDE (MIN. We will welcome returns from the Republic of Ireland up to 45 days after purchase. Contactless pick-up available. With over 1000 InPost Lockers available nationwide, they are accessible 24/7, secure, and completely contact-free. Search. Please note you cannot return orders to Dorothy Perkins concessions in department stores. If it doesn't fit, we offer Easy Returns within 30 days! Can I return my order to a department store?Please note you cannot return orders to Dorothy Perkins concessions in department stores. No home printer is required, simply complete your return request and then a QR code will be generated for you. Permanently Closed. A Customer Care assistant will be in touch with you within 1-2 working days. Its brands include Burton, Dorothy Perkins, Evans, Miss Selfridge, Outfit, Topman, Topshop, and Wallis. Shop the latest fashion online at Dorothy Perkins. Please ask myHermes for your proof of posting certificate (receipt) and retain it for your reference. Do you deliver on a bank holiday?No. Does anyone know Dorothy Perkins returns address? Dorothy Perkins. Shop all women's fashion from dresses, tops, bottoms, shoes, bags and more! Customers will need to return unwanted items to: Dorothy Perkins Ltd, Spectrum for Arcadia, Burton Business Park, Torre Rd, Leeds, LS9 7DN, England at their own cost. If you’re unsure of your order number, visit ‘My Account’ and locate your order. Orders placed during a bank holiday period will take an extra working day to arrive.I have a problem with my order/tracking?Please contact Customer Care via email, quoting your reference number, full name, billing address and telephone number. 5. 6. Enjoy our member exclusive perks and be the first to know all about our new collections launch. For security reasons, we cannot accept this information via email. International purchases can only be returned by post, at your own cost. Please note it may take 2-3 days for the refund to appear in your account. Dorothy Perkins is loved for its feminine, flattering and affordable collection of women's clothing. 1.Use the link in your confirmation email2.Go to www.hermesworld.com and enter your tracking number (this can be found in your confirmation email) in the space providedIf you have lost your tracking number, simply log in to your account, select the order and click on the tracking number link. Whether you want it fast, free or flown further afield,get your fashion fix delivered the way that suits you best. When can I expect a refund? You can reach our Customer Care via Contact Us section. Please note that if a store is temporarily closed due to lockdown restrictions we will welcome returns for in-store purchases up to 14 days after it reopens. By using this service you agree to our Terms If you no longer have the Gift Card that was used to place the order, please contact Customer Care.Can I return underwear, swimwear and jewellery?In the interests of hygiene we do not offer refunds on underwear or swimwear if the hygiene seal has been removed, or pierced jewellery if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose. [9TH - 14TH DEC ONLY|12.12 SALE WITH EXTRA 50% OFF + FREE SHIPPING! Please ask Asda toyou for your proof of posting certificate (receipt) and retain it for your reference. Return to Nav. 2 posts. Please see International Delivery FAQs for EU Customers Right to Cancel.Further informationYour statutory rights are not affected by our returns policy.More Questions?If you have any other questions regarding delivery please see our Help & Support pages here. Can someone else pick my order up from Store or ParcelShop?Yes. Collect your parcel from 4,500+ locations across the UK.Next Day Delivery to ParcelShop is not available when ordering on a Saturday.How Does it Work?1.Choose a ParcelShop. Shop the latest fashion online at Dorothy Perkins. 1. **During sale or peak times your refund could take up to 14 days, and it may take longer to show on your bank statement, depending  on your banks processing time. 2. Refunds are processed within 10 days* of posting your return. It may take up to 1 minute. Start a return using the link below or via 'My Account' . 2. The clothes at Dorothy Perkins are aimed at women in the age range of 25 – 40 . Choose from this season’s dresses, shoes, coats, petite clothing and more in sizes 6-18. 1. Items that are part of our brands & selected collections such as Tall, Maternity & Curve can only be returned via post or ParcelShop, and must be returned within 28 days of receipt. “ My 28 days return right has been skiped to 5 days. We will welcome returns for in-store purchases up to 14 days after the store you are visiting reopens. UK Orders within 28 days of receipt. Managing your account has never been easier, with our convenient and simple-to-use Online Account Manager. Download and print the returns label at home (found in your return confirmation email). Burton Menswear London - Shop New Season Menswear >. ZigZag Global Ltd © 2017. EU ReturnsIf you would like to return your item/s, please visit our returns portal here. Close modal (can also press escape key to close). If you do not receive an email within 7 days please contact our Customer Care team. Choose from this season’s dresses, shoes, coats, petite clothing and more in sizes 6-18. A signature is requested however if you are not in our couriers will leave your parcel in a secure location at your property or with a neighbour. Refunds are processed within 10 days** of posting your return. Orders can be collected from Outfit stores or Dorothy Perkins concessions in department stores. Please note it may take 2-3 days for the refund to appear in your account. Shop womens dresses, tops, shoes, coats, petite clothing, and more in sizes 6-22 today! Where can I find my tracking? See all 7 articles Others. Show your QR code at your selected Shell branch, they will print a returns label for you. Choose from the latest on trend dresses, shoes, coats, petite clothing and more in sizes 34-42. Available in London and Leeds to Shell petrol stations. Refunds are processed within 10 days* of posting your return. ... Dorothy Perkins has been dressing and inspiring women for more than 100 years, so it’s safe to say we’ve learned a thing or two about style. Contact Dorothy Perkins customer service. How Does it Work?1.Choose a store. 3. Orders. Welcome to the Dorothy Perkins Online Account Manager. Closed on weekends & public holidays. Changes to returns:We will welcome returns for in-store purchases up to 14 days after the store you are visiting reopens. Please bring your confirmation email (simply show the email on your phone or print) and either your payment card or photo ID (passport or driving licence). Dorothy Perkins Returns Complaint. Select ‘Collect From ParcelShop’ at checkout and enter your town/postcode to find your nearest participating store.2.You will be notified by e-mail when your order arrives and is ready to collect.3.Collect from ParcelShop. *You can check whether your ParcelShop has a printer on the Hermes website. Print your Royal Mail return label at home & affix to the front of the parcel, alternatively most Post Offices will be able to print the label for you when you show your return confirmation email. For online orders we encourage customers to continue to use our contactless collection from home returns service where possible. If you would like someone else to collect the parcel on your behalf, they will either need proof of your identity or identification with the same surname as yours.Can I change my delivery address?Unfortunately we cannot cancel an order or change a delivery address once the parcel has been despatched. Take your item(s) to any Dorothy Perkins store (except department stores) within 28 days. Close modal (can also press escape key to close). | Sign up to receive $20 OFF your first purchase. Return to Store Locator. Currently all returns by mail are processed by our UK warehouse. Arcadia Group – the parent company of Topshop, Miss Selfridge, Dorothy Perkins, Evans and several other high street chains – has collapsed into administration. 3. An initial reply will be sent within 48 hours. Please note it may take 2-3 days for the refund to appear in your account. Dorothy Perkins returns policy: If you do not like the product after purchase and want to return back, you can return it to the stores or send it back through post or different carriers. 4. Choose from the latest on trend dresses, shoes, coats, petite clothing and more in sizes 34-42. Standard Delivery | Order by Monday 21 Dec, Collect from Store Standard | Order by Thursday 10 Dec, Express Delivery | Order by Wednesday 23 Dec, Collect from Store Express | Order by Wednesday 23 Dec, Collect from ParcelShop Express | Order by Wednesday 23 Dec, FREE delivery automatically applied at checkout when you spend over £30 in a single order.Please allow up to 3 additional working days for deliveries to Northern Ireland, AB Postcodes, Highlands and Islands. I’m really hoping someone can help as I’m getting to the end of my tether with this one! Our collection also offers a range of shoes in all the latest styles. Print your ParcelShop return label at home & affix to the front of the parcel, alternatively most ParcelShops* will be able to print the label for you when you show your QR code (found in your return confirmation email) at your drop off location. Please ask the ParcelShop for your proof of posting certificate (receipt) and retain it for your reference. If you do need to return an item in your order, simply select one of our free and easy ways to return below to start the process. How long will my refund take?Refunds for posted returns can take up to 14 days to be processed from the date of postage. Discover the latest high street fashion online at Dorothy Perkins. Scan your QR code at the self-service screen to print the label or present QR code to an Asda colleague. get your fashion fix delivered the way that suits you best. To work towards reducing our impact on the environment, we are phasing out despatch notes and returns label in your parcels. Please ask the Post Office for your proof of posting certificate (receipt) and retain it for your reference. Refunds are processed within 10 days* of posting your return. Repack your item(s) along with the dispatch note (you’ll find this in your parcel). 3 PCS) Shop in . *During sale or peak times your refund could take up to 14 days, and it may take longer to show on your bank statement, depending on your bank's processing time. Note: Sizes can vary between brands and after washing. -Please bring your dispatch note as proof of purchase and the card that was used to purchase the online order. Please note it may take up to 5 days for the refund to appear in your account after your refund has been processed. Highlands and Islands take up to 5 working days after the nominated day selected. Shop the latest fashion online at Dorothy Perkins. Couriers will text an approximate time frame for delivering your order on the day of delivery.More Questions?If you have any other questions regarding delivery please see our Help & Support pages here. 3. Unfortunately this service is not currently available in the Channel Islands. 2. NEW: Collection from Home by myHermes – Free. Please be patient while we process your request. If you're a customer, we've full help below on what it means for gift cards, online orders and returns. NEW: Returning Your Item by Asda toyou - Free, UK Orders within 28 days of receipt. To make shopping with us a little easier during the festive period, we’ve extended our returns policy. Please bring your confirmation email (simply show the email on your phone or print) and either your payment card or photo ID (passport or driving licence). You can return back to store within 14 days and within 45 days through an online return request due to Corona Situation. Hermes, our Standard Delivery couriers deliver between the hours of 7am and 7pm. Click here to find your nearest InPost Locker. Can I earn wt+ points when I shop at Dorothy Perkins Online? Dorothy Perkins Womens White Navy Blue Summer Floral Keyhole Dress UK 6. The card holder must be present at the time to accept the refund. Additional InformationPick up from other Arcadia stores including Burton, Evans, Miss Selfridge, Wallis and selected Tesco stores. Online shopping at Dorothy Perkins is ideal for a busy mum or working woman. I lost the freepost returns label that comes in the parcel and i can't find it online anyone help me out?? FREE over £30. Shop the latest fashion online at Dorothy Perkins. Shop the latest fashion online at Dorothy Perkins. Items must be returned with tags intact and the despatch note enclosed.Can I cancel my contract?You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. With over 1000 InPost Lockers available nationwide, they are accessible 24/7, secure, and completely contact-free. Additional InformationA safe place or a neighbour can be specified in the checkout where the courier can leave your parcel if you are not home.During busy periods deliveries may take longer. Refunds are processed within 10 days* of posting your return. What is your delivery policy? Please note it may take 2-3 days for the refund to appear in your account. Discover the latest high street fashion online at Dorothy Perkins. A return label with an access barcode will be emailed to you. Items that are part of our concession brand collections and have been marked with * or **, or were purchased using Buy Now Pay Later (Klarna) can only be returned by post and ParcelShop. $16.18 + shipping . Help and Information. , select the order and click on the tracking number link. Alternatively call our Customer Care team on 0844 984 0261 9am-11pm Mon-Fri, 9am-6pm Sat-Sun. Choose from 400+ stores across the UK mainland. Simply repack your item(s) along with the dispatch note. From gladiators and ghilie, to pom poms and platforms, you’ll find the perfect pair of sandals right here. -Refunds are processed within 3-5 working days. Be returned by post, at your selected Shell branch, they will print a label. Menswear > bank holiday? No local Dorothy Perkins, you ’ unsure. Day selected within 10 days * of posting your return request due to Corona Situation up with our convenient simple-to-use... 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