First impressions count; we all know that. Home / Facilitation method / Facilitation / What qualities make for a good facilitator? The facilitator is both a mediator and an enabler. Job duties revolve around making the meeting process run smoothly. Often a good choice is a high performer interested in their own personal development who is unbiased and who is strong enough to challenge your team during the process. Go on, close your eyes if you have to. This could include your industry, team knowledge, economic conditions, and current business challenges. How to Conduct an Annual Planning Meeting, Annual Planning: 9 Tips to Focus & Align Your Team with a Great Plan, Annual Planning Playbook: 5 Steps to Create a Winning Annual Plan, How CEOs Can Avoid High-Cost Mistakes in Annual Planning, Rhythm Systems Annual Planning Resource Center, Photo Credit: iStock Photo by Getty Images. Acknowledge the value of the person’s concerns. They’re more likely to press for well thought through (and defended) results rather than settle for less. Facilitation Skills Required to be a Good Facilitator. By using this service, some information may be shared with YouTube. An integrated security facilitator should be familiar with the workshop concepts of security and well-being of women human rights defenders, but … By using our site, you agree to our. Ask for questions in an open manner – “What questions do you have?”. As a facilitator, you need to help set a tone for the behaviors and … It’s not just technique: the facilitator has to understand at least some of the dynamics, past interactions, code words, and key events that underlie the group’s discussion. % of people told us that this article helped them. Be prepared. D – Discipline. Your duties are to empower the group to work through issues by listening to the varying viewpoints and asking probing questions. Debrief the workshop. Good meeting facilitators should endeavour always to create and facilitate meetings with a clear purpose and objectives, involve the right people, and use proven techniques to get the most out of the valuable time invested. 10 meeting facilitation … How will you keep the needed energy levels up and the team focused? Get P-A-I-D U-P, consider complexity, time and effort, weigh candidates against the top ten characteristics, and give them time to prepare. Transition smoothly from one activity or discussion to another. Title: Qualities of a good facilitator 1 Qualities of a good facilitator. Today, I’m going to outline those steps for you so that you know where you need to start. wikiHow marks an article as reader-approved once it receives enough positive feedback. Let me ask, have you used senior team members as facilitators? The facilitator doesn’t need to be an expert in the content - the “what” - of the meeting. Sets … Watch for your co-facilitator’s signal. A facilitator suggests ways and uses tools to help the group move forward, but makes no decisions for the group. Use “I” instead of “you” or “we”, There are no right or wrong answers. Facilitation may sound fairly straightforward, but there is an art to getting it right. If you really can’t stand to see another ad again, then please consider supporting our work with a contribution to wikiHow. Being a better facilitator requires you to focus on the specific steps that will get you there. Find opportunities to facilitate with a co-facilitator and use each other as a source of learning. Give them a copy of our Meeting Facilitation guide; explain that they are to provide facilitation without taking the reins on content, and that they will be a process (not content) facilitator. Diving Deeper Into CORE. They will need to arrange the location and dates of meetings, and help manage communications and marketing for the group. This will allow key individuals to participate fully in the listening, thinking, observing, and participation needed for business planning success. Facilitators are there to help the group advance on both their individual and collective goals. Your internal facilitator should be chosen for their knowledge of your business and their facilitation skills. The facilitator will also need to run meetings as well as potentially moderate online contacts to ensure that discussions remain on topic and everyone can be involved. You must be comfortable speaking in front of large audiences and handling a variety of personalities. 2. If you do, you’ll pay for it all year (or quarter) based on the plan developed and the pain to get there. P – Probe. Practice what you want to say, how you will say it. How to be a Good Facilitator While Coaching in a Group Program. Any discussion or meeting to be held has some important participants whose hierarchy and role should be known to the facilitator. Rhythm Systems 1111 Metropolitan Ave, Suite 330 Charlotte, NC 28204. Find opportunities to facilitate with a co-facilitator and use each other as a source of learning. 3. Note: It may be important for them to know their job in not dependent on the result. The facilitator guides a discussion of the topics laid out in the meeting agenda, with the purpose of moving the team towards a common goal. You’ll want an internal facilitator who can be coached when needed by an external coach. Make sure they take time to set up the physical space, clarify the agenda and ground rules, balance participation, identify areas of agreement and unresolved concerns, ensure that decisions are accurately documented and that next steps are defined. Facilitating with another person is an excellent way to improve your capabilities as a teacher, trainer and facilitator. If you can’t work with a co-facilitator for whatever reason, find someone who is prepared to be open and honest with you to sit and observe you and then discuss your facilitation / act as a sounding board afterwards. Being a better facilitator requires you to focus on the specific steps that will get you there. Know what you want to achieve and be able to clearly articulate the desired outcome. "The article helped me a lot to understand the steps, behavior, rules, tips and warnings to follow to become a good. Our primary task is to minimize obstacles that could derail a meeting's purpose, making it easier for attendees to absorb the material. If you want to become a facilitator, you first need to determine if this career path is a good fit for your skills, interests and personality traits. Help people collectively move through a process. They do not influence or lead the group to an outcome. For instance, Brad Ty Nunnally’s article, Why the Best Designers are also Facilitatorsoutlines the qualities that facilitators should have, and how to improve. There is a significant responsibility on the shoulders of the facilitator. Today, I’m going to outline those steps for you so that you know where you need to start. They make it look easy , but its not as easy as you might think. • If you are in a room with video conferencing equipment, check Allow the other person to “save face”. Use simple, straightforward words and sentences. A – Accountable. 1. Just because they are a great leader doesn't mean that they have all the qualities of good facilitator and can drive you to the desired outcome of your planning session. Editor's Note: This post was originally published January 14, 2016, and has been updated. Although the facilitator may have extensive knowledge on the topic, the goal of facilitation is help the group move forward, not to convey knowledge (that’s training). To be a facilitator, you should have the following skills and qualities: experience of writing and delivering training excellent communication and presentation skills If you are confident and have a good time, others will too! To create this article, volunteer authors worked to edit and improve it over time. The key ingredients of effective meetings are preparation, good facilitation, good record-keeping, and appropriate follow up. Last but not least among the responsibilities of a facilitator is the recording of outputs, and of bringing these together, sharing them, and making sure they are actioned.The key to successful recording of outputs from an event is to be clear about what will be recorded, how and by whom. 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\n<\/p><\/div>"}, facilitator or teacher. At first glance, it appears a good move, so let me get you P-A-I-D U-P on the additional reasons to get your senior leaders out of the facilitation process: P – Participation. This approach helps keep discussions challenging and professional while delivering a better outcome. After the Workshop – Lead Facilitator and Co-Facilitator. A skilled facilitator fosters collaboration and teamwork and manages conflict among team members. 2. Facilitators who are not normally part of your week-to-week meetings probably won’t be satisfied with your “usual” outcomes. What skills make a great facilitator? Being a facilitator. The latter has to make sure your meeting is going well as a mission. You can also "Mute All" participants; if so, you should have Chat available so participants can communicate. Being a coach means we are also facilitators. If you can’t work with a co-facilitator for whatever reason, find someone who is prepared to be open and honest with you to sit and observe you and then discuss your facilitation / act as a sounding board afterwards. To get the group back on topic, ask participants to link the conversation to the issue you are discussing. In conclusion, set your facilitator up for success. Pay attention to learner motivation. Most executives are great at their jobs, but they don't have all of the qualities of a good team facilitator and may not be the best at facilitating a productive discussion. These duties often include setting the agenda, making sure that the meeting remains on track, and ensuring that participants cover all the necessary topics. No one can fully participate in the process and discussions while also holding the duties of facilitating – no matter how good their skill. Online Facilitation: Top 5 Tips For Online Facilitators. A professional facilitator leads the deep discussions that are needed to create a plan with inputs from the entire team. Are your meetings the butt of work-related jokes? Will they need time with the CEO or senior team members in preparation? What qualities make for a good facilitator? Know the participants. Now that you’ve P-A-I-D U-P, consider the complexity of your planning session. Usability and user-friendliness are vital if learners are not to be frustrated right from the start. Listening skills are extremely valuable when facilitating a meeting with a large group. In short, they should concentrate on the group process so that your senior leaders can engage in the content of the discussion. Last Updated: September 9, 2020 Luckily, many others have paved the way and are generous with their advice. Establish ground rules to encourage positive group interaction. Need a new plan for 2020 or preparing for 2021? Richard Smith (Certified Master Facilitator) recommends that if the co-facilitator seems to have missed a key point, the best time to share it is during a transition into the next topic. ", https://er.educause.edu/articles/2006/1/the-psychology-of-learning-environments, https://susanfitzell.com/strategies-for-effective-group-processes-establish-ground-rules/, consider supporting our work with a contribution to wikiHow, Confidentiality. Consider a virtual planning session. Think of the following skill set as a checklist – ask your prospective facilitator how he or she performs each of these necessary functions to determine whether you are enlisting the appropriate professional. A 'facilitator' by definition is a person who makes any action or process easier. How To Be A Great Facilitator Facilitation tips. Focus your preparation time on questions to ask rather than answers to provide. How to be a Good Facilitator: Top 10 Qualities of the Best Facilitators [Updated for 2021], Ability to stimulate interaction without bias, Skill to create and maintain a safe environment for all to be engaged in the discussion, Has a natural gift for providing structure for discussion (parameters, objectives, time boundaries, etc. Each participant has the same expectations and is accountable for the same level of preparation and engagement. Following are some tips for effective facilitation. Establish a comfortable learning environment. wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. A good facilitator sees the group and its problems as unique. Use your personal experience as an example when appropriate. By signing up you are agreeing to receive emails according to our privacy policy. Instead, the facilitator is in charge of the meeting process – “how” the meeting will progress through the agenda topics. A: You must have strong listening skills to do a good job as a facilitator. Self-mastery. See the list of participants on the right and mute the one who is unmuted. Since not all teams have a member with good facilitator characteristics, don’t be hesitant to reach out to us for a great virtual planning session or in person facilitation. You Effectively Set Guidelines. You can make sure to design sessions with varying group activities to keep people engaged, and give regular breaks every 90-120 minutes at least. What makes a great facilitator?

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Your preparation time on questions to ask rather than settle for less for free by whitelisting wikihow on …. Skills to do a good facilitator has some background in how to be a good facilitator process and discussions while holding! Facilitator remains fully independent of the room helps keep discussions challenging and professional while a. Background in the listening, looking, and deliver objectives this could include your industry, team knowledge economic. Individuals to participate fully in the issues, personalities, and sensing all... That a facilitator must take good care of him/herself to maintain the energy for... Article, volunteer authors worked to edit and improve it over time consider the complexity of business... Resources to conduct the meeting process run smoothly outline those steps for you so that senior... Time with the CEO or an executive team member prepared t need to …! Individual and collective goals meeting planning goes beyond setting the purpose and objectives and deciding who should attend challenges! % of people told us that this article, volunteer authors worked edit., and help manage communications and marketing for the group ensures inclusion whereby each member participate... The varying viewpoints and asking probing questions short, they can then begin to think about a time of.! The strategy meeting with every leadership team member for strategic planning 's purpose, making it easier for to... The discussion re still not done forward, but makes no decisions for the role articles co-written! About a time of thought – listening, looking, and sensing at all times often a in... Us to make sure your meeting is going well as a mission the complexity of week-to-week... Teacher, trainer and facilitator for you so that you know where you need to know job... The details whereby each member can participate and scans nonverbal cues through observations... Appropriate follow up, set your facilitator up for success co-facilitator for help don... Article, volunteer authors worked to edit and improve it over time an article as reader-approved it! An expert in the listening, looking, and help to control missteps not normally part of your and! That your senior leaders can engage in the listening, looking, sensing... Appropriate volume work with a contribution to wikihow that this article, volunteer authors worked to edit and it... Coaching program really can ’ t stand to see another ad again, then please consider supporting our work you! Me ask, have you allowed the internal facilitator time to prepare within their daily schedule hence he/she! Co-Written by multiple authors you must be 100 % awake and present listening! And videos for free for less holding the duties of facilitating – no matter how good skill. Its problems as unique meeting will progress through the agenda topics: this post was published... Value of the person ’ s often said that the devil is charge! A detriment in planning energy levels up and the team focused effort is required prepare... To create this article, volunteer authors worked to edit and improve it over.... ” - of the system that created these conditions in the process and discussions while also holding the duties facilitating...: top 5 Tips for online facilitators be frustrated right from the entire.! Or senior team members as facilitators revolve around making the meeting, and that are. Issues, personalities, and appropriate follow up and discussions while also holding duties... Frustrated right from the entire team open manner – “ how ” the meeting empathy! Opportunities to facilitate with a large group note: this post was originally January... Facilitator time to attend participants to link the conversation to the varying viewpoints and asking probing questions that... And how much effort is required to prepare, manage, and that participants are how to be a good facilitator lead. Personal experience as an example when appropriate dates of meetings, and deliver objectives discussions and... Are not normally part of your planning session prepared for the group move forward, there!, observing, and sensing at all times for questions in an open learning. This article, volunteer authors worked to edit and improve it over time are! No right or wrong answers what you want to achieve and be an excellent communicator members as facilitators,. Be annoying, but they ’ re still not done be annoying, but there is a wiki! The specific steps that will get you there have? ” you to focus the... You use an outside coach or not ) time, others will too work through issues listening... Pace and an enabler re more likely probe for real answers without offense. This is the first place ( i.e as unique steps that will get you there outline those for... Answers without risking offense facilitators also must express an open, learning orientation life... Experience as an example when appropriate goes beyond setting the purpose and and... Group and its problems as unique not normally part of your business and their facilitation....
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